Customer Insight

We help ensure that brand marketing investments are based on information and insights.

  • Market research
    We’re experienced in conducting or commissioning qualitative and quantitative research into sectors, services and customer types.
  • Shopper marketing
    We have a particular strength in the analysis of what influences customer behaviours at point of sale.
  • Sensory Space
    Our unique immersive research methodology unlocks the ‘codes’ which trigger feelings and drive behaviours.

Brand Strategy

Brand strategy is all about direction-setting and alignment.

  • Strategic positioning
    Our brand pyramid model is designed to ensure integrated actions and communications.
  • Brand portfolio planning
    We help clients to establish criteria for the products and services they should provide now and in the future.
  • Customer journey planning
    We map out the online and offline journeys which influence different types of customer and use this to inform comprehensive brand marketing plans.

Experience Design

Brand experiences shape the way people think, feel and act.

  • Identity
    We create or evolve attractive, distinctive and highly effective names and logos for businesses, services, products and campaigns.
  • Packaging and POS
    We work with technical experts to create physical materials which bring the brand to life.
  • Environments
    We develop exciting and practical concepts for events, retail and other branded spaces and places.
  • Online
    We plan, design and build immersive digital experiences.

Campaign Activation

We are clients’ campaign activation partners.

  • Integrated campaigns
    Creative, momentum-building online and offline campaign execution.
  • Advertising
    Cut-through advertising which turns heads and changes minds.
  • Social, apps and digital
    Compelling content and smart interfaces which connect brands to customers anytime and anywhere.
  • In-store activation
    Dynamic insight led in-store promotions that engage shoppers and drive purchase.

Our work

Los Pollos

2 Sisters

Creating Meat the Alternative

Meat the Alternative

The New Orleans Chicken Wing Company

2 Sisters